Welcome to ZapShop. These Terms and Conditions (“Terms”) govern your use of our website https://zapshop.xyz (the “Site”) and the services we offer. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please refrain from using the Site.
1. Acceptance of Terms
By visiting or shopping at ZapShop, you confirm that you are at least 18 years old or using the Site under the supervision of a parent or legal guardian. You agree to comply with these Terms and all applicable laws and regulations.
2. Changes to Terms
ZapShop reserves the right to update or modify these Terms at any time without prior notice. The updated Terms will be posted on this page, and it is your responsibility to review them regularly. Continued use of the Site after changes indicates your acceptance of the updated Terms.
3. Account Registration
To place orders, you may need to create an account. You agree to:
- Provide accurate and up-to-date information.
- Keep your login credentials secure.
- Accept responsibility for all activities under your account.
ZapShop may suspend or terminate accounts found to be in violation of these Terms.
4. Products and Descriptions
We strive to display accurate product descriptions, prices, and images. However, we cannot guarantee that all details are error-free. Product colors may vary due to screen settings. ZapShop reserves the right to correct any errors or omissions at any time.
5. Pricing and Payment
- All prices on the Site are in INR (Indian Rupees) unless otherwise stated.
- Prices and availability are subject to change without notice.
- We accept multiple payment methods, including credit/debit cards, UPI, and net banking.
- By providing payment details, you confirm that you are authorized to use the chosen payment method.
6. Order Acceptance
Your order is an offer to purchase products from us. We may accept or reject orders at our discretion. Situations that may result in cancellation include:
- Product unavailability.
- Errors in product details or pricing.
- Payment issues.
If your order is canceled after payment, we will issue a full refund to your original payment method.
7. Shipping and Delivery
- We aim to process and ship orders promptly.
- Delivery timelines are estimates and may vary due to factors beyond our control, such as weather or courier delays.
- Shipping fees, if applicable, will be shown at checkout.
8. Returns and Refunds
Our Return & Refund Policy applies to all purchases made on ZapShop. In general:
- You may return items within 7 days of delivery, subject to eligibility.
- Items must be unused, in original packaging, and in resellable condition.
- Non-returnable items include personal care products, intimate wear, and customized goods.
- Refunds will be processed within 7–10 business days once we receive and inspect the returned product.
For full details, please see our Refund & Return Policy.
9. Intellectual Property
All content on this Site, including text, graphics, logos, images, product descriptions, and software, is the property of ZapShop or its licensors. You may not reproduce, distribute, or exploit any content without written permission from us.
10. User Conduct
You agree not to:
- Post or transmit unlawful, harmful, or misleading content.
- Use the Site for fraudulent purposes.
- Interfere with the Site’s functionality or attempt to access restricted areas.
Violation of these rules may result in legal action and/or termination of your access.
11. Third-Party Links
ZapShop may contain links to external websites. We are not responsible for the content, policies, or practices of these third-party sites. Accessing such sites is at your own risk.
12. Disclaimer of Warranties
The Site and its services are provided on an “as is” and “as available” basis. ZapShop makes no warranties or representations regarding:
- Product performance.
- Website availability or error-free operation.
- Accuracy of product information.
13. Limitation of Liability
To the fullest extent permitted by law, ZapShop shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Loss of data, revenue, or profits.
- Issues arising from use or inability to use our products or services.
14. Indemnification
You agree to indemnify and hold harmless ZapShop, its directors, employees, and affiliates from any claims, losses, damages, or expenses resulting from your violation of these Terms or misuse of the Site.
15. Privacy
Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City], India.